If you are receiving an error that you need to enable camera access, do not fret! Simply follow the steps listed below associated with your device.
**Laptop and Desktop devices will not work for this process**
Enable Camera Permissions for iOS (Apple)
Go to Settings on your device
Scroll down and open the Safari tab.
Ensure your camera is set to Allow.
Make sure the Request Desktop Site option is turned off.
Make sure you are not in private mode
To enable camera permissions for Chrome on iOS, follow these steps:
1. Open Settings.
2. Choose Chrome.
3. Tap the slider button next to Camera.
Once you enable camera permissions, try tapping the link again. This time, you should see the camera start.
Enable Camera Permissions for Android
When using an Android device, you will be prompted to enable your camera. Please be sure to select Allow.
Android system settings
Open the Settings app on your phone.
Tap Apps.
Find and tap the browser you're using. If you can't find it, tap See all ### apps (where ### is the number of apps on your phone).
Tap Permissions.
Tap Camera (or Microphone).
Tap Allow only while using the app to enable the hardware for this app.
Need further assistance? We are happy to help! Please reach out to our support team via chat using the purple icon in the bottom right-hand corner of this screen!