Candidates
Get answers on your background check.
15 articles
Getting Started with your Background Check Report
Everything you need to know as a job seeker or volunteer starting a background check
I need help with the verification codeHelp for Yardstik profile login
Why isn't my signature being accepted?Having trouble signing your name? Signature box is red?
My camera is not working for Identity VerificationFind help with phone camera enablement during the IDV process.
I am not receiving emails!
I need help correcting my email address or phone number
Why do I have to pay for my background check?
Common Questions about your Background Check Report
Whether your report is in process or completed, we have your answers here
What is the status of my report?Just log in to profile.yardstik.com!
What does the status of my report mean?
How long will it take for my results to come back?
Why am I being asked for more information?
How do I update the requested information in my profile?Just log in to profile.yardstik.com!
How can I get a copy of my report?Just log in to profile.yardstik.com!
How can I dispute the results of my report?
How can I request to remove adverse information that resulted from human trafficking?
Why was my background check report canceled?