Candidates
Get answers on your background check.
16 articles
Getting Started with your Background Check Report
Everything you need to know as a job seeker or volunteer starting a background check
- I need help with the verification codeHelp for Yardstik profile login
- Why isn't my signature being accepted?Having trouble signing your name? Signature box is red?
- My camera is not working for Identity VerificationFind help with phone camera enablement during the IDV process.
- I am not receiving emails!
- I need help correcting my email address
- Why do I have to pay for my background check?
Common Questions about your Background Check Report
Whether your report is in process or completed, we have your answers here
- What is the status of my report?Just log in to profile.yardstik.com!
- What does the status of my report mean?
- How long will it take for my results to come back?
- Why am I being asked for more information?
- How do I update the requested information in my profile?Just log in to profile.yardstik.com!
- How can I get a copy of my report?Just log in to profile.yardstik.com!
- How can I dispute the results of my report?
- How can I request to remove adverse information that resulted from human trafficking?
- Why was my background check report canceled?
