County delays can be a challenging aspect of background screening when you're trying to hire quickly. Delays can occur for a number of reasons - staffing shortages at the counties, redaction of key identifiers, technology issues and natural disasters. The list below contains known counties experiencing delays and may not be all inclusive with the changing environment.
We've tried to provide context where available, but if you have more questions, please message our support team directly using the purple chat icon in the bottom right-hand corner of this screen.
Temporary County Delays
State | Counties | Additional Information |
AZ - Arizona | Greenlee | The public access terminal is currently down for unknown reasons, with no estimated time for restoration. |
CA - California | ALL counties
Los Angeles
San Joaquin
| In March 2024, the Court has redacted Date of Birth info, so requests need additional information to validate. Because of this, files need to be ordered for every possible name match and verified by the court clerk.
Processing backlog. 11/19/2024 *Ransomware attack occurred on court systems in late July*
Public access terminal down, with no estimated time for restoration 11/11/2024 |
GA - Georgia | Clayton | Continued clerk delays due to staffing issues. The turnaround for records and possible records is averaging 8-10 business days. |
LA - Lousiana | Jefferson
Webster | Automation down. Possible delays. 11/19/2024
Automation Down. Possible delays. 11/04/2024 |
MI - Michigan
| ALL counties
Antrim, Leelanau, and Grand Traverse
Wexford | State has redacted Date of Birth info, so requests need additional information to validate. Assume all MI will take longer.
Automation issues in these counties. Delays may occur. 9/10/2024
Automation down 11/14/2024 |
NH - New Hampshire | ALL counties | 100% clerk assisted. The backlog is growing due to continued court staffing shortages - Turnaround time is now averaging 7-8 business days. |
WA - Washington | All | Automation down. Possible delays. Restoration ETA - 11/18/2024 |
Law Changes that may cause delays
State | County | Additional Information |
CA - California | Los Angeles | effective March 2024 |
MI - Michigan | Statewide, all counties | effective January 1, 2022 |
MD - Maryland | Prince George | effective October 2024 |
NY - New York | Statewide, all counties | effective November 16, 2024 |
If you have any questions, please message our support team directly using the purple chat icon in the bottom corner of this screen.