County delays can be a challenging aspect of background screening when you're trying to hire quickly. Delays can occur for a number of reasons - staffing shortages at the counties, redaction of key identifiers, technology issues and natural disasters. The list below contains known counties experiencing delays and may not be all inclusive with the changing environment.
We've tried to provide context where available, but if you have more questions, please message our support team directly using the purple chat icon in the bottom right-hand corner of this screen.
State | Counties | Additional Information |
CA - California | Marin
Merced
Alpine Plumas Tehama
Orange
Sacramento Siskiyou Solano
San Joaquin
| Crowdstrike Outage - Automation Down 07/19/2024
The Court has redacted Date of Birth info, so requests need additional information to validate. Because of this, files need to be ordered for every possible name match and verified by the court clerk. 3/1/2024 Clerk assisted. Please expect delays for all searches.
DOB removed 7/9/2024
DOB removed 4/3/2024 - Limited appointments, limited file pulls, and clerk shortages add to the extended backlogs - delays expected.
DOB removed 4/3/2024 - Extended clerk delays, Turnaround times for records are averaging 5-7 business days. |
DE - Delaware | All counties | Crowdstrike Outage - Site Down 07/19/2024 |
GA - Georgia | Clayton
Catoosa Cobb Lowndes Newton | Continued clerk delays due to staffing issues. The turnaround for records and possible records is averaging 8-10 business days.
County automation down 6/21/2024 |
FL - Florida | Escambia Lee | Automation Down - Currently Under Investigation 05/01/2024 |
IL - Illinois | Cook | Cook County court systems are down due to technical difficulties - Under active investigation. Please expect delays. |
LA - Lousiana | Saint Tammany Webster
| Automation Down - Currently Under Investigation 05/01/2024 |
MI - Michigan
| All
| State has redacted Date of Birth info, so requests need additional information to validate. Assume all MI will take longer. |
MS - Mississippi | Desoto
Holmes
Itawamba
| Automation down now due to the CrowdStrike/Microsoft outage. 07/19/2024
All searches in Justice Court are clerk-assisted and are mostly at a standstill now as they are changing their processes. 04/03/2024
The Justice Courthouse caught fire, resulting in total loss of the building. Court records are inaccessible, and a new building location is yet to be determined. |
NH - New Hampsire | All Counties | No county level automation at this time. The backlog is growing due to continued court staffing shortages. Turnaround time is now averaging 14 business days. 04/03/2024 |
NV - Nevada | Clark | Crowdstrike Outage -Automation Down/Site Down 07/19/2024 |
OH - Ohio | Butler | County level automation issues. 07/11/2024 |
TX - Texas | Bee Bexar Guadalupe Montgomery Parker San Jacinto San Patricio | County level automation issues. 3/29/2024
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