Everything you need to know as a trust & safety admin.
Answers to our most frequently asked questions.
What is adverse action?
What is the dispute process?
Why is this background check taking so long?
Which counties have delays?
How can I send a candidate's link to them?This is the Apply URL link
Why does my account need to be verified?
Are your candidates not receiving their SMS invites?
Ignore failed identity verification
What does identity verification look like for candidates?
Basics of AdjudicationWant to know more about why having an adjudication matrix is important?