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Why isn't my signature being accepted?

Having trouble signing your name? Signature box is red?

Updated over a month ago

Signature Instructions
Please enter your name in the signature box exactly as it appears in parentheses above. To avoid errors, you may copy and paste the name directly.
If the name shown is incorrect, use the back arrow to return and update your name. Once corrected, it will display properly on the signature page.

Incorrectly Typed Signature


You will receive the following error when the name in parentheses and the typed signature do not match. See the image on the right for the fix!

Correctly Typed Signature


When the name in parentheses matches the typed signature, you will see the image below and be able to submit your consent forms.


To get in touch with our support team, visit the Yardstik Support Page or click the Support option in the top-right corner of the Yardstik Website.

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