Did you receive an email from Yardstik that your report needs attention? Or that it cannot be processed as is?
Simply put, we need to verify your information. It could be a simple number typo or name misspelling, or it could be that the information you originally provided and what we received is inconsistent.
All you need to do is log in to profile.yardstik.com and you will be prompted with the information you need to update or upload. Click here for detailed help with this process.
SSN (Social Security Number) request
A valid US Social Security Number (SSN) is required in order to process your background check. We are not able to process your background check with
an EIN (an IRS generated Employer Identification Number)
an ITIN (an IRS generated Individual Tax Identification Number)
a passport number
Driver's License request
While we are requesting driver's license, a different government issued document with your full name and date of birth will be accepted also.
A separate document or form
I live in Georgia
We are processing a part of your background check with the state of Georgia, who requires that you complete their specific form.
The form is available when you log in to profile.yardstik.com
I live in Pennsylvania
We are processing a motor vehicle report (MVR) and in order to complete that, the state of Pennsylvania requires that you complete the form provided in your profile.
While you can complete it electronically, the signature portion must be in electronic or ink cursive. The form will not be accepted if there is a typed signature.
The form is available when you log in to profile.yardstik.com
Please note, if we do not receive the updated information your report will be processed as is and may result in cancelation.
If you are not able to provide the information we are requesting, please message our support team directly using the purple chat icon in the bottom right-hand corner of this screen.