Skip to main content

I need help with the verification code

Help for Yardstik profile login

Updated over a week ago

When accessing Yardstik, you’ll be required to confirm your phone number or email address with a verification code.

To better understand this process take a look at one of the videos below.

Video demonstrations

🎥 How to enter a verification code from a text

Step by Step

Still need some help? Let's break it down!

  1. In the video, the first screen you see contains the phone number or email address that we have on file for you and a button to send yourself the 6-digit verification code.

  2. Before sending the code, ask yourself: Is my email address correctly spelled? If it is, Great! If it’s not, please submit a ticket at our Yardstik Support Page.

Many mobile email apps automatically open links in a browser window within the email app itself. To avoid issues with your verification code, make sure you use a separate browser app to access Yardstik, not in an in-app window within your email app. Possible separate browser options could be: Safari, Firefox, Chrome, Edge

3. Click the TEXT ME THE CODE or EMAIL ME THE CODE button.

4. Once the code has been sent, you will have 10 minutes to enter the code.

  • If verifying your phone number, you’ll receive a text message with your code.

  • If verifying your email address, you’ll receive an email with your code. Open your email app or a separate browser window to retrieve your code.

Not receiving the verification code email at all? Here are a few reasons why.

5. Copy your code, return to the Yardstik page to paste the code into the designated area, and press SUBMIT CODE. If you are verifying your phone number, you’ll also need to verify your email address as outlined above.

Invalid Code message

If you are receiving this message after entering the verification code, you may want to verify that you are using the correct email address.


To get in touch with our support team, visit the Yardstik Support Page or click the Support option in the top-right corner of the Yardstik Website.

Did this answer your question?