You have sent a report invite to a candidate already, great! But maybe it no longer needs to be completed or they need a longer timeframe to complete it. Here are 2 easy ways to handle this.

A report invite can be canceled if the candidate has not yet submitted their personal information (Invite statuses of Clicked, Viewed, Expired).

Under the Actions column click on the ellipses (3 dots) and select Cancel Invitation. The candidate’s link will no longer be active, and the report will enter a status of Canceled.

Or, if you are viewing details within a candidate report, you can Cancel from there.

A report invite can be resent to a candidate by using the Refresh option, which resends the report invite and allows them more time to complete.

Under the Actions column click on the ellipses (3 dots) and select Refresh Invite. The candidate’s original report invitation link will once again be accessible.

Or, if you are viewing details within a candidate report, you can Refresh from there.

At this point the “expiration timer” will begin once again, the time frame can be edited in Account > Notifications > edit the number of days until an invitation expires.

I do not see the ellipses (3 dots) in the Actions column

It is likely that the reports were originally created via an integration from another system. Because of this, the Refresh and Cancel functions are not available.

Easy, right? If you have any questions, please message our support team directly using the purple chat icon in the bottom right-hand corner of this screen.