Candidate Reports
14 articles
Order Reports
Report and Invite Statuses
Cancel or Refresh Report Invite
Understanding your Candidate ReportAt a high level, information contained in each section of the background check report
Why is this background check taking so long?
What is adverse action?You can Proceed or start the Pre-Adverse Action process
What is the dispute process?
Imports and Import File
Everything you need to know about importing file types and reviewing results
Imports
Imports results and next steps
Template best practices for imports
Why isn't my package listed?
Additional Information Requested
If your candidate's report is in Info Requested status, read here for why and how to help expedite.
Upload Information Requested for a CandidateIf you are a Yardstik admin and you already have the additional information being requested from the candidate, read on for details on how you can provide this.
Account Admins Receive Info Requests
Candidates Receive Info Requests