Fountain and Yardstik can be quickly connected to create a seamless experience for your candidates.
Integration setup
You'll need your Yardstik Account ID and API Key to begin. Log in to Yardstik, and from the left navigation select Developer > Integrations > choose Fountain.
1. Generate the API Key (*copy it right away, the API key will be partially masked when you leave the page)
2. Toggle the integration On.
3. Within Fountain, select the Integrations menu item.
4. Select Screening and choose Yardstik from the list of Background Check providers. Click Connect.
5. Paste in your Account ID and API Key and click Save Changes.
When you’ve completed the steps above, you can head over to Fountain’s integration instructions here to complete the process of adding Yardstik as a stage into Fountain.
New package setup
How do I enable a new Yardstik package in my Fountain workflow?
View a job in Fountain
Edit Workflow
Go to the Yardstik step
Click the refresh icon that is right next to the dropdown.
The new package will be available to you to enable in the workflow.
Reports FAQ
After you have started ordering reports from Fountain and they have completed or are in process, you might have some questions that come up.
Multiple Reports & Fountain Status
You may have a scenario where you have ordered more than 1 report for a candidate OR the report you had was in a Final Adverse status and now a more recent report has completed with a different status.
You'd like to make sure your candidate's Fountain profile reflects the most current status, right?
In Fountain, you will want to try moving the candidate back a stage and then re-order a new report. This process should update your candidate's profile. If it does not, reach out to our Support team for further assistance.
Having trouble? Your Fountain and Yardstik CSMs will be happy to help, reach out to them for further instructions or contact our Support team using the chat icon in the lower corner of the screen.