Below is a list of the different report statuses you may see during the background investigation and what you can do once the status has been placed. To see your current report status, please login to your profile.
Status | Meaning | What can I do? |
 | This status means our verifications team needs some more information from you to continue processing your report. | You should have received an email stating what we need from you and a link to upload/verify the requested information. Need help on that?
If you did not receive an email, please use the purple chat icon in the bottom right-hand corner of this screen so our support team can further assist you!
Please note, that if we do not receive the requested information, your report may be canceled. Why was my background check report canceled? |
 | A screening in the report is awaiting response from a third-party system.
*Please note, that we are unable to expedite these orders as some county level searches take additional time due to the particular court processes and the need for clerk-assistance. | Do you feel your report is delayed? How long will it take for my results to come back?
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 | A Yardstik Verification Specialist is researching the report. (*It is possible that a report shows this status if it is still waiting on county records). | We appreciate your patience as we complete your report! |
 | The screenings in the report are complete. The research process did not produce any disqualifying information about you. | Your report is now clear and complete. Please reach out to your hiring company for further instructions. |
 | The report has come back with one or more violations that may disqualify you based on your company's hiring background check criteria. | Reach out to your hiring company for further instructions. |
| Your report was canceled per your hiring company's request or due to requested information was unverifiable or not provided in sufficient time. | Please see our help center article (Why was my background check report canceled?) and reach out to your hiring company so they may send you a new invitation. |
 | Your report was successfully created but you have not filled out the intake form yet. | You should have received an invitation email from your hiring company.
If you did not receive an email, please use the purple chat icon in the bottom right-hand corner of this screen so our support team can further assist you! |
 | You did not fill out the intake form in sufficient time and your invitation has expired. | Reach out to your hiring company so they may extend you a new invitation. |
 | The report has come back with some disqualifying data but, your hiring company has decided the data was not sufficient to disqualify you and has completed your report. | Your report is now clear and complete. Please reach out to your hiring company for further instructions. |
 | Your hiring company has decided that there are violations that disqualify you from employment. If you are in this status, you will have a limited amount of time to respond (file a dispute) before you are either in the final adverse or proceed status. | Want to file a dispute? |
 | Your pre adverse response time window has expired, and you either did not respond or did not have sufficient evidence to file a dispute. | Reach out to your hiring company so they may extend you a new invitation. |
 | You have filed a formal dispute against the report data provided. A verifications team member will reach out to you shortly. | The dispute process can take up to 3-7 business days and you will receive a notification when your dispute is received and completed. |